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Contact Support


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Submit a Support Ticket

Click the following link to submit a Support Ticket to the Surveyor Training Help Desk.

Submit a Support Ticket

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Click the following link to request a new password.

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Contact Information

Click the following link to access the ISTW Support Center.

ISTW Support Center

To send a comment/suggestion/question to the CMS Training Support Help Desk, click on the following link: cmstraininghelp@hendall.com.

CMS Training Support help is available from 8:00 AM EST/EDT to 5:00 PM EST/EDT, Monday through Friday. All help desk requests will be responded to within 1 or 2 standard business days.

To contact the CMS Training Support Help Desk via telephone, please call 1-855-791-8900 and leave a voice message.