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Help - Passwords


Requesting a temporary password

Password requirements


Requesting a temporary password

If you have forgotten your username or password, you can request both by clicking theForgot Username or Password? link located on the Logon page. Your original username and a new randomly generated password will be emailed to the email address that is entered in your user profile. This new password will be valid for three days. After three days, you will be forced to change this password if you have not already done so.

Additional Information and Tips:

Note: Because of the security measures used by the Surveyor Training website, it is not possible for the CMS Training Support Help Desk to retrieve your existing password.

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Password requirements

The following requirements must be met when entering or creating a new password:

Your password is valid for 180 days.

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