The following lists all of the videos available as video-on-demand Web casts. You do not need to register, logon, or even have an account to watch video-on-demand webcasts. Click the name of the video to learn more about that video. Click the Date and Video Name header links to sort the list of available videos. Click the Year header link to filter the list by year of Air Date (use the + and - links to increase or decrease the year currently shown).
Orig Date  |
Video Name |
Year: (All) + / - |
6/20/2003 | D.A.V.E. State and federal surveyors. This program will focus on the purpose of Data Assessment and Verification (DAVe). |
8/6/2003 | C.L.I.A. — New Quality Control Requirements State and federal surveyors. This program will increase the viewers understanding, knowledge of the new CLIA Quality Control Requirements. |
10/3/2003 | HHQI — Home Health Quality Initiative New HHA requirements – RO, SA, HHA providers. |
10/9/2003 | 2000 LSC Update Train RO and SA LSC surveyors on the new 2000 LSC requirements. |
10/24/2003 | Investigative Techniques Provide instructions on techniques for developing and implementing an effective Investigative plan. |
10/31/2003 | Forensic Wound Identification and Documentation Train RO and SA, on how investigate, identify and document wounds in the health care setting. |
11/14/2003 | Psychiatric Residential Treatment Facilities Restraints and Seclusion COP for RO, SA and Providers. |
11/21/2003 | Basic Medication in an ICF/MR Provide instructions to RO and SA surveyors on medication usage. |
1/9/2004 | Treatment Modalities for the Management of Distressed State and federal surveyors. This program will provide an in-depth look at distressed behaviors among nursing home residents. |
1/16/2004 | Fall Prevention State and federal surveyors. This program will provide an in-depth look at the problem of falling among elder adults. |
1/30/2004 | How People with Severe/Profound Disabilities Learn State and federal surveyors. This program will provide an in-depth look at optimal methodologies for teaching people with severe/profound disabilities. |
2/20/2004 | Basic Medications in Nursing Homes State and federal surveyors. This program will provide a basic understanding of medication identification and usage. |
2/27/2004 | Alzheimer's and Related Dementia — Part I Provide instructions and procedures for surveying for Alzheimer and Related Dementia – RO, SA, Other interested groups. |
3/12/2004 | Hydration State and federal surveyors. |
3/26/2004 | Alzheimer's and Related Dementia — Part II State and federal surveyors. This program will examine the subject of dementia and its attendant behavioral issues from the perspective of the CMS surveyor. |
4/23/2004 | Wound Care The goal of this broadcast is to provide the viewer with a better understanding on the current state of science in wound care, Accurate Coding for OASIS wound items (M0440-M0488), and Required Assessments between Day 55-60. |
4/30/2004 | Decision Making State and federal surveyors. |
5/7/2004 | Orientation of Newly Employed Surveyors State and federal surveyors. This program will provide newly employed RO & SA Survey and Certification Staff with an overview of S&C, Federal and State Relationship and other related issues. |
5/21/2004 | Interviewing Technique State and federal surveyors. This program will examine interviewing tips and strategies for nurse surveyors. |
6/16/2004 | Diabetes State and Federal surveyors and providers. |
7/23/2004 | Pain Management State and Federal Surveyors, RO reps, and providers. |
8/3/2004 | CMS Long Term Care Journal — Pressure Ulcer Care Volume I Train RO and SA, providers on the state-of-the-art procedures for pressure ulcers. |
8/27/2004 | Improving MDS Accuracy — ADLs and Restorative Nursing State and Federal RAI Coordinators. |
10/27/2004 | CMS Long Term Care Journal — Urinary Incontinence Volume II State and Federal surveyors and providers on the state-of-the-art procedures for Incontinence. |
10/29/2004 | Improving MDS Accuracy — Disease Diagnosis Medications and Health Conditions State and federal surveyors, RAI coordinators. This program is to provide is to educate RAI Coordinators and Providers on how to assess resident’s health conditions, Disease Diagnosis and Medications. |
3/18/2005 | Making Sense of Data Program will focus on how to use information that is collected on a survey.
Non-Mandatory. |
4/29/2005 | Facilitating Communication in Individuals with Neurological Disease also known as "Communicating Skills" Program will focus on strategies when dealing with people who have suffered neurologic trauma, such as stroke and head injuries.
Non-Mandatory. |
7/22/2005 | Delivery of Care to a Diverse Population Program will focus on the care issues that should be considered as health care facilities increasingly serve a diverse population.
Non-Mandatory. |
7/29/2005 | Hospice/End of Life Issues — Part I This program will focus on how to deal with care givers and people who are dying.
Non-Mandatory. |
8/12/2005 | Hospice/Hospitalization or Death — Part II This program will focus on how to deal with care givers and people who are dying.
Non-Mandatory. |
9/8/2005 | Nursing Home Immunization This program will focus on providing the viewing audience with a better understanding of medical evidence for nursing home immunization vaccination,the new MDS influenza and pneumococcal items, and the importance of staff vaccinations to protect residents.
Non-Mandatory. |
9/23/2005 | Reducing the Use of Seclusion and Restraints in the Psychiatric Facilities This program will provide an overview of the Six Core Strategies developed by the National Association of State Mental Health Program Directors to reduce the use of seclusion and restraints by providing methods to manage aggression and violence.
Non-Mandatory. |
10/14/2005 | Medical Aspects of Neglect This program will focus on hallmarks of neglect and the types of forensic medical evidence it produces.
Non-Mandatory. |
10/21/2005 | 2005 Survey & Certification's LTC Policy Year in Review This program will focus on reviewing FY2005 policy updates for the survey and certification of LTC facilities across the nation.
Mandatory for LTC surveyors. |
11/4/2005 | Medicare Part D Impact on Nursing Home Surveys This program will provide viewers with an increased knowledge of the New Prescription drug plan and how it will directly impact nursing home services.
Mandatory for LTC surveyors. |
11/18/2005 | Semi Annual SCG News Magazine Part I — Delivering Bad News This broadcast is designed to provide an in-depth look at the dynamics of delivering bad news and how an awareness of these dynamics can allow surveyors to give bad news more effectively.
Non-Mandatory. |
1/27/2006 | Semi-Annual SCG News Magazine Part II — Dealing with Difficult People To provide surveyors and providers with communication skills and strategies that will facilitate interactions with people who are perceived as being “difficult” for a variety of reasons.
Non-Mandatory. |
2/24/2006 | Adaptation: Dealing with the Changing Needs and Capabilities Part I — Maslow's Hierarchy of Needs To provide surveyors and providers with a working knowledge of Maslow’s Hierarchy of Needs and how those needs can be met by residents in a long-term care setting.
Non-Mandatory. |
3/24/2006 | Introducing the New Psychosocial Outcome Severity Guide To introduce State Agency surveyors to the new Psychosocial Outcome Severity Guide and teach them how to use the Guide in determining the severity of any deficiency that has a psychosocial outcome.
This broadcast is Mandatory for LTC surveyors. |
4/7/2006 | Nursing Home Journal Volume III: Surveying the Activities Requirements — Introduction of New Activities Guidelines To train surveyors regarding the revised Interpretive Guidelines and investigative protocol for the Activities requirements F248 and F249.
This broadcast is Mandatory for LTC surveyors. |
4/21/2006 | Adaptation: Dealing with Changing Needs and Capabilities Part II — Dealing with the Loss of Independence To educate surveyors and providers about the adaptive strategies and challenges faced by long-term care residents who are dealing with the loss of their independence.
Non-Mandatory. |
5/19/2006 | Adaptation: Dealing with Changing Needs and Capabilities Part III — Dealing with the Loss of a Body Part To educate surveyors and providers about the adaptive strategies and challenges faced by long-term care residents who have lost a body part.
Non-Mandatory. |
6/23/2006 | SCG Semi-Annual News Magazine: Mind and Body Medicine To provide surveyors with a more complete understanding of the connection between mental well-being and physical health in long-term care residents.
Non-Mandatory. |
8/4/2006 | Burnout: Surveyors To educate surveyors about best practices for recognizing and coping with job-related stress and burnout.
Non-Mandatory. |
8/25/2006 | Primary Prevention: Preventative Measures Leading to Better Health Outcomes To educate surveyors about best practices for preventative care in the long-term care setting.
Non-Mandatory. |
9/15/2006 | Secondary Prevention: Preventing Disabilities Through Chronic Disease Management To educate surveyors about best practices for managing chronic disease in order to minimize subsequent disability among long-term care residents.
Non-Mandatory. |
10/20/2006 | Burnout: Staff To educate surveyors about best practices for recognizing and providing suggestions for coping with job-related stress and burnout among long-term care staff.
Non-Mandatory. |
11/3/2006 | From Institutional to Individualized Care Part I — Integrating Individualized Care and Quality Improvement From Institutional to Individualized Care Part One: Integrating Individualized Care and Quality Improvement.
This broadcast is Mandatory for managers of Nursing Home surveyors. |
11/17/2006 | Burnout: Caregiver To educate surveyors about best practices for recognizing and providing suggestions for coping with stress and burnout among families and caregivers of long-term care patients.
Non-Mandatory. |
12/15/2006 | Nursing Home Journal Volume IV Unnecessary Medications To introduce nursing home surveyors to the revised surveyor guidance for F329, Unnecessary Drugs, and revised guidance for Pharmacy Services.
This broadcast is Mandatory. |
1/26/2007 | How to be an Effective Team To provide surveyors with guidance and techniques to allow them to work more effectively as a team, and to avoid common problems that arise in a team environment.
Non-Mandatory. |
3/9/2007 | Being an Effective Witness To provide surveyors with guidance and techniques to allow them to testify in court more successfully.
Non-Mandatory. |
3/16/2007 | How to Enhance the Quality of Dining Assistance in Nursing Homes To train state surveyors and long-term care providers how to accurately assess the quality of feeding assistance care provision.
Non-Mandatory. |
3/23/2007 | Improving Nursing Home Quality and Payment Non-Mandatory. |
5/4/2007 | From Institutional to Individual Care Part II: Transforming Systems to Achieve Better Clinical Outcomes This broadcast is Mandatory for Managers of Nursing Home surveyors. |
5/18/2007 | From Institutional to Individual Care Part III: Clinical Case Studies in Culture Change To provide information to survey agencies about innovative changes in medical and nursing care policies and practices in nursing homes.
This broadcast is Mandatory for Managers of Nursing Home surveyors, Federal and State Surveyors. |
8/3/2007 | Physical Restraint Use in Nursing Homes: The Exception Not the Rule Part I As a result of participating in the satellite broadcast the viewing audience will understand the definition of a physical restraint; understand the negative outcomes of physical restraint use; understand issues related to surveying for compliance with the physical restraint requirement; and understand MDS coding issues.
This broadcast is Mandatory for LTC surveyors. |
8/14/2007 | From Institutional to Individualized Care Part IV: The How of Change Mandatory for LTC surveyor managers. |
8/31/2007 | Physical Restraint Use in Nursing Homes: The Exception Not the Rule Part III |
9/17/2007 | Physical Restraint Use in Nursing Homes: The Exception Not the Rule Part II As a result of participating in the satellite broadcast the viewing audience will understand physical restraint mitigation issues.
Non-Mandatory. |
9/28/2007 | Mental Illness in Nursing Homes The purpose of this satellite broadcast is to educate and inform central office and regional office staff, State survey agencies, State Medicaid agencies, and State mental health providers on issues concerning surveying mental illness in nursing homes.
This broadcast is Mandatory for LTC surveyors. |
2/29/2008 | SCG News Magazine: Legal Ramifications of Surveyors' Failure to Use Best Practices in Documentation, Investigation and Deficiency Writing As a result of participating in the satellite broadcast, the viewing audience will be able to describe the legal repercussions that can occur when survey documentation and investigation are not handled correctly by surveyors, as well as how common errors in the process can be avoided.
This broadcast is Non-mandatory for LTC surveyors. |
1/22/2009 | Overview of the New Hospice Conditions of Participation, Subpart C State and Federal Surveyors. This program will provide information on the new hospice Conditions of participation (subpart C) along with the incorporation of the new material into the hospice survey process. MANDATORY FOR HOSPICE SURVEYORS |
2/19/2009 | Overview of the New Hospice Conditions of Participation, Subpart D State and Federal Surveyors. This program will provide information on the new hospice conditions of participation (subpart D) along with the incorporation of the new material into the hospice survey process. MANDATORY FOR HOSPICE SURVEYORS |
2/27/2009 | "Listening: It's Not Just Hearing the Words." State and Federal surveyors. This program will demonstrate a better mastery of listening techniques and a more complete understanding of the importance of listening, both in teaming and interview environments. |
3/13/2009 | Hospice QAPI Part I: The QAPI Condition of Participation State and Federal Surveyors. This program will provide an overview of Hospice Quality Assessment and Performance Improvement (QAPI) concepts and the use of QAPI in the survey process. MANDATORY FOR HOSPICE SURVEYORS |
4/17/2009 | "Dealing with Turbulence in Organizations" State and Federal surveyors. This program will demonstrate a better understanding of the dynamics of turbulence and be able to identify and implement best practices to utilize turbulence as an impetus for personal growth and creativity. |
4/22/2009 | Hospice QAPI Part II: Hospice QAPI Requirements in Practice State and Federal Surveyors. This session is the second of two broadcasts to provide more information on the condition of participation and standards related to quality assessment and performance improvement. MANDATORY FOR HOSPICE SURVEYORS |
5/14/2009 | New Ambulatory Surgical Centers (ASCs) Survey Process The goal of the broadcast is to increase participant understanding of the enhanced ASC survey process. Mandatory for CMS regional office and State survey agency staff who survey ASCs. |
6/19/2009 | Liability Notices and Beneficiary Appeal Rights This broadcast will be webcast only. No satellite broadcast will be available. The goal of the broadcast is to increase participant understanding of the Liability Notices and beneficiary appeal Rights for residents of nursing homes. Mandatory for CMS regional office and State survey agency staff who survey Nursing home providers. |
10/23/2009 | Quality Indicator Survey (QIS) Process The goal of the broadcast is to increase participant understanding of the QIS process for surveying nursing homes. Mandatory for CMS regional office and State survey agency staff who survey Nursing home providers |