CMS, Center for Clinical Standards and Quality, Survey and Certification Group Banner


User Manual    |    Support Center    |    CMS.gov

Skip Navigation Links

Webcasts


The following lists all of the videos available as video-on-demand Web casts. Click the name of the video to learn more about that video. Video broadcast dates are subject to change with limited notice. Please check back regularly for updated schedule information.

Video Name ("General Surveyor")Air Date

SCG News Magazine: Legal Ramifications of Surveyors' Failure to Use Best Practices in Documentation, Investigation and Deficiency Writing

As a result of participating in the satellite broadcast, the viewing audience will be able to describe the legal repercussions that can occur when survey documentation and investigation are not handled correctly by surveyors, as well as how common errors in the process can be avoided.

Non-Mandatory.

Tags: General Surveyor

2/29/2008

SCG Semi-Annual News Magazine: Mind and Body Medicine

To provide surveyors with a more complete understanding of the connection between mental well-being and physical health in long-term care residents.

Non-Mandatory. (Highly Recommended)

Tags: General Surveyor

6/23/2006

Semi-Annual SCG News Magazine Part II — Dealing with Difficult People

To provide surveyors and providers with communication skills and strategies that will facilitate interactions with people who are perceived as being “difficult” for a variety of reasons.

Non-Mandatory. (Highly Recommended)

Tags: General Surveyor

1/27/2006

Semi Annual SCG News Magazine Part I — Delivering Bad News

This broadcast is designed to provide an in-depth look at the dynamics of delivering bad news and how an awareness of these dynamics can allow surveyors to give bad news more effectively.

Non-Mandatory. (Highly Recommended)

Tags: General Surveyor

11/18/2005

Delivery of Care to a Diverse Population

Program will focus on the care issues that should be considered as health care facilities increasingly serve a diverse population.

Non-Mandatory. (Highly Recommended)

Tags: General Surveyor

7/22/2005

Orientation for Newly Employed Surveyors

State and federal surveyors. This program will provide newly employed RO & SA Survey and Certification Staff with an overview of S&C, Federal and State Relationship and other related issues.

Non-Mandatory. (Highly Recommended)

Tags: General Surveyor

5/7/2004

Decision Making

State and federal surveyors.

Non-Mandatory. (Highly Recommended)

Tags: General Surveyor

4/30/2004

Investigative Techniques

Provide instructions on techniques for developing and implementing an effective Investigative plan.

Non-Mandatory. (Highly Recommended)

Tags: General Surveyor

10/24/2003