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Course Catalog


The following lists all of the web based training available to providers.

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Activity InformationCourse InformationType
0CMSSATTURBULENCE
     Available On Demand
"Dealing with Turbulence in Organizations"
Description: State and Federal surveyors. This program will demonstrate a better understanding of the dynamics of turbulence and be able to identify and implement best practices to utilize turbulence as an impetus for personal growth and creativity.

Non-Mandatory.
Video
0CMSSATLISTEN
     Available On Demand
"Listening: It's Not Just Hearing the Words."
Description: State and Federal surveyors. This program will demonstrate a better mastery of listening techniques and a more complete understanding of the importance of listening, both in teaming and interview environments.

Non-Mandatory.
Video
0CMSSAT05SGLTCYEAR
     Available On Demand
2005 Survey and Certification's LTC Policy Year in Review
Description: This program will focus on reviewing FY2005 policy updates for the survey and certification of LTC facilities across the nation.

Non-Mandatory.
Video
0CMSSATADAPTIONPT2
     Available On Demand
Adaptation: Dealing with Changing Needs and Capabilities Part II — Dealing with the Loss of Independence
Description: To educate surveyors and providers about the adaptive strategies and challenges faced by long-term care residents who are dealing with the loss of their independence.

Non-Mandatory. (Highly Recommended)
Video
0CMSSATADAPTATIONPT3
     Available On Demand
Adaptation: Dealing with Changing Needs and Capabilities Part III — Dealing with the Loss of a Body Part
Description: To educate surveyors and providers about the adaptive strategies and challenges faced by long-term care residents who have lost a body part.

Non-Mandatory. (Highly Recommended)
Video
0CMSSATMASLOW
     Available On Demand
Adaptation: Dealing with the Changing Needs and Capabilities Part I — Maslow's Hierarchy of Needs
Description: To provide surveyors and providers with a working knowledge of Maslow’s Hierarchy of Needs and how those needs can be met by residents in a long-term care setting.

Non-Mandatory.
Video
0CMSWEBADVEXCEL-ARCHIVED
     Available On Demand
Advancing Excellence in America's Nursing Home
Description: This informative webinar gives an update of the national campaign and highlights of Quality Assurance and current campaign measures. (Approx: 78 minutes)
Archived Webinar
0CMSSATALZHPT1
     Available On Demand
Alzheimer's and Related Dementia — Part I (The Medical Perspective)
Description: Provide instructions and procedures for surveying for Alzheimer and Related Dementia – RO, SA, Other interested groups.

Non-Mandatory.
Video
0CMSSATALZHP2
     Available On Demand
Alzheimer's and Related Dementia — Part II (The Surveyor's Perspective)
Description: State and federal surveyors. This program will examine the subject of dementia and its attendant behavioral issues from the perspective of the CMS surveyor.

Non-Mandatory.
Video
0CMSWEBHHA-ARCHIVED-RevA
     Available On Demand
Archived - HHA Survey Protocol WebinarArchived Webinar
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