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H1N1 and the Elderly Population

Air Date: 12/4/2009

Registration: 11/4/2009

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Registration is not required to view a broadcast. You can open any archived Webcast. Surveyors and Certification Specialists must register to receive credit for any broadcast.

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Semi-Annual SCG News Magazine Part II — Dealing with Difficult People

Original Air Date: 1/27/2006 1:00:00 PM (Eastern Time)

Duration: 1 hour.

Surveyors and Certification Specialists must be logged on in order to register and receive credit for this broadcast.

Course Description:

State and Federal Surveyors. To provide surveyors and providers with communication skills and strategies that will facilitate interactions with people who are perceived as being “difficult” for a variety of reasons.

Non-Mandatory.

As of 12/31/08, this program is no longer approved for IACET CEUs.

Associated Documents

Document Name	Size	Description
Advance Announcement	39 KB	Microsoft Word.
Broadcast Promo	71 KB	Microsoft Word.
Dealing with Difficult People	43 KB	Microsoft Word.

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Evaluation	No course completion credit will be given for this evaluation.	Take the Evaluation