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Semi-Annual SCG News Magazine Part II — Dealing with Difficult People


Video Information

Activity Code: 0CMSSATDIFFCULTPEOPLE

Air Date: 1/27/2006 1:00:00 PM (Eastern Time) (1 hour)

Course Description: State and Federal Surveyors. To provide surveyors and providers with communication skills and strategies that will facilitate interactions with people who are perceived as being “difficult” for a variety of reasons.

Non-Mandatory. (Highly Recommended)



As of 12/31/08, this program is no longer approved for IACET CEUs.

Associated Documents
Document NameSizeDocument DateDescription
Advance Announcement39 KB1/14/2009Microsoft Word.
Broadcast Promotion71 KB1/14/2009Microsoft Word.
Dealing with Difficult People43 KB1/14/2009Microsoft Word.

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